Expert Auto Service You Can Trust
About American Auto Insurance
If you need a reliable Auto Insurance Agency in Chicago, IL, American Auto Insurance is here to help. Backed by 4.70 stars and 916 reviews, we provide attentive service, useful coverage choices, and accessible facilities for added convenience.
Our Services
Complete Auto Care
General Repairs
Comprehensive repairs for all makes and models.
Maintenance
Regular maintenance to keep your car running smooth.
Oil Change
Quick and professional oil change services.
Diagnostics
Advanced computer diagnostics for all issues.
Why Choose Us
Quality Service, Fair Prices
We're committed to providing honest, reliable auto service. Our certified technicians treat every vehicle with care and keep you informed every step of the way.
- Certified Technicians
- Honest, Upfront Pricing
- Quality Parts Guaranteed
- Fast Turnaround
Our Shop
See our facility and team in action
Customer Reviews
What our customers say about our service
Ashley Yates 5 months ago
Vee did an amazing job with helping us get the SR22 insurance as well as liability coverage. We greatly appreciate how patient and kind she was during the entire phone call. Great insurance company !!
Artistrybynaj 3 months ago
Vee was very helpful in getting me covered with auto insurance. She made sure to explain all of the coverages thoroughly and took the time to ensure I received the best quote. Would definitely recommend!
Katrina “Katrina Scandiff” Carter 2 months ago
Vee has been 100% amazing to work with. She was on top of everything and on the spot. Thank you so much for an amazing experience. Katrina Carter
Jada Avalo-Worsham 3 months ago
Vee was amazing in assisting me with getting the lowest possible car insurance. She did so with patience and grace, and explained everything thoroughly to me throughout the process. I am so grateful to have been in contact with such an amazing representative. Thank you for everything!
Diana Montanez a month ago
Sonia is the best! She was so polite, patient and was able to get me a good price on my policy!!! I highly recommend her for a rep to assist you with your insurance needs!!
Jose Rojas 4 months ago
Great customer service, today I believe I spoke with Zulma. I must say I was absolutely impressed. She answered my questions fully and was understanding of my situation. Great, great customer service. In this and age where im almost expecting to get bad/mediocre customer service she really did go above and beyond to help. I would definitely recommend!!!
Gayle Bivens 2 months ago
I’ve always had a great experience with them! Even when I would look for other options that would be cheaper they have the best rates and I always come back to them! Vee and Cari are very knowledgeable and were able to answer all my questions. That is top notch customer service!!!
T M (TT) a month ago
Vee is great! She's very polite, has knowledge of the policy, very quick responses, and also followed up with a reminder call for me that she was still available to finish my initial setup for Auto and SR22 insurance.. I would refer her to everyone..
Rahkay James a month ago
Kari was amazing. she gave me a quote on both my vehicles. She looked for the best possible insurance rate for me. She told me she would call me back and she did just that with excellent customer service. I really appreciated her. She made me feel like my money was well spent and I felt appreciated.
Barbara Wims a month ago
Kari provided excellent customer service! She was very kind, patient, and professional. She helped me quickly and made sure I understood everything clearly. The process was smooth and stress-free because of her. I truly appreciate her help and would highly recommend her to anyone looking for great service!”
Frequently Asked Questions
Common questions about American Auto Insurance
- Thursday: 8 AM-8 PM
- Friday: 8 AM-8 PM
- Saturday: 8 AM-5 PM
- Sunday: Closed
- Monday: 8 AM-8 PM
- Tuesday: 8 AM-8 PM
- Wednesday: 8 AM-8 PM
American Auto Insurance is located at 3201 N Harlem Ave, Chicago, IL 60634, United States, Chicago, IL, United States.
You can reach American Auto Insurance by calling +1 773-286-3500.
American Auto Insurance has a rating of 4.7 out of 5 based on 916 customer reviews.
American Auto Insurance features the following accessibility: Wheelchair-accessible car park, Wheelchair-accessible entrance, Wheelchair-accessible seating, Wheelchair-accessible toilet.
American Auto Insurance features the following service options: Online appointments, On-site services.
American Auto Insurance features the following crowd: LGBTQ+ friendly, Transgender safe space.
American Auto Insurance features the following payments: Credit cards, Debit cards.
Business Features
Highlights & Amenities
Accessibility
- Wheelchair-accessible car park
- Wheelchair-accessible entrance
- Wheelchair-accessible seating
- Wheelchair-accessible toilet
Service options
- Online appointments
- On-site services
Crowd
- LGBTQ+ friendly
- Transgender safe space
Payments
- Credit cards
- Debit cards
Visit Our Shop
Stop by or call us to schedule your service appointment.
Location
3201 N Harlem Ave, Chicago, IL 60634, United StatesPhone
+1 773-286-3500Hours
Request Service
Describe your vehicle's issue and we'll get back to you with a quote.